I cannot log into my class

You may try logging into your upcoming course and get the message below:

This could be for two reasons:

  • The class has not officially started yet.  Most classes will open up by Friday evening, before the official start date of the course. The weekend before the class starts is called "open house**" period and allows students early access to the course. If you get this message, be sure to try back later.

**Please note: Since the course does not officially start until Monday, you will not be able to submit any course work during the open house. This means that your attendance in the course, which is marked based on assignment submission, will not be recorded until the course officially begins

  • If you are granted an exception for late registration and immediately try to access the course, you will get this message. It can take up to 2 hours for the course to populate, so be sure and wait a few hours and try again.

One possible work around is logging out of Canvas (grey person icon on the top left) and then logging back in through the student portal. Be sure to contact your student advisor if you continue to receive these messages.