How do I contact Smarthinking?

How can I contact Smarthinking?

Students can contact Smarthinking through (you must be signed into Smarthinking through your Student Portal) by clicking on the "Support+" link at the top right hand side of the Smarthinking page.  

From there you can choose Technical Support, Online Knowledge Base or Tutorials.

  • Technical Support: After clicking on Technical Support, click on the Get help now button. You will be directed to a page where you have the options of live chat, submit a ticket, knowledge base, call us, check browser, and cobrowse. There is also a list of popular questions and their answers.
  • Online Knowledge Base: This link directs you to a list of articles with help on various topics.
  • Tutorials: This link includes video tutorials on how to use the various components of Smarthinking as well as a guide to getting started.

To contact Smarthinking by phone, you can call 1-866-321-1004.