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CSU Global Student Help Center

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      • Late Grade AppealNew
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      • Grade AppealNew
    • Enrollment Status
      • What is my grade level?
      • Enrollment Status
      • What is the difference between half-time and full-time status?
      • Continuous Enrollment
      • Military Leave of AbsenceUpdated
    • Grades
      • When do grades post?
      • What is the attendance policy?
      • How can I request an Incomplete?
      • What is the Grading Scale?
      • GPA Calculation
      • Where can I find my GPA?
      • Failing a Course
      • How do I submit assignments during my Incomplete period?
    • Privacy and Student Information
      • Directory and Non-Directory Information
    • Provisional
      • Provisional RequirementsUpdated
      • Why do I have to take the RES class?
      • What happens if I don't meet Provisional requirements?
      • Can I withdraw or fail in provisional status?
    • Registration
      • How do I register for a class?
      • How many classes can I take at a time?
      • Can I register for classes with a past due hold?Updated
      • Why can't I register for my class?
      • Why can't I register for all of the terms?
      • When can I start working on a class?
      • When can I drop a class?
      • Why am I on the Gold or Burgundy track?
      • How do I change registration tracks?
      • Is there a summer trimester?
      • Are there any 1 or 2 credit-hour courses?
      • What is the difference between a term and a trimester?
      • Are there any holiday breaks?
      • What are residential credits?
      • How do I find elective courses?
      • How do I retake a course?
      • Are there any 4 credit-hour courses?
      • General Education Class Options
    • Transfer Credits
      • Can I have my transfer credits re-reviewed?
      • Transfer Credits
      • How do I transfer credits?
      • Transcripts
      • Can professional training transfer?
      • Why didn't my math credit transfer?
      • What is the difference in lower and upper division courses?
      • How do I have my international degree evaluated for transfer credit?
      • How do I request a copy of my transcripts?Updated
      • FAQs for Transcript Requests from CSUG
      • How long does it take for transcripts to be evaluated?
      • Why didn't my Composition credits transfer?
      • Can I take graduate level courses?
    • Withdrawals
      • Course Withdrawal
      • Military Withdrawal
      • Retroactive Withdrawal
      • University Withdrawal
      • Withdrawal - Attendance
      • Course Withdrawal
  • Alternative Credit
    • Alternative Credit Transfer Information
      • How many alternative credits can I transfer in?
      • How can I tell if my Alternative Credit Course/Exam will Transfer in?
      • Alternative Credit OptionsUpdated
      • Onlinedegree.com
    • Prior Learning Assessment (PLA)
      • Prior Learning Assessments (PLA)
  • Canvas and Course Information
    • Holds
      • What is an AV-Disbursement Hold?
    • Live Sessions
      • How can I join a live session?
      • What is a Live Session?
    • Specific Courses
      • How can I switch to a different instructor?
      • Can I access a previous course?Updated
      • Supplemental Software-SPSS
    • The Classroom
      • Late Assignments
        • Late Policy
        • Late Portfolio Projects
      • Grading
        • Where can I find grading rubrics?
        • Course Grade Book
        • How do I calculate my Grade in this class?
      • Instructor
        • Instructor Issues
        • How do I view instructor feedback?
        • Contacting Instructors
        • Where can I find my instructor's contact information?
      • Classroom Behavior
        • Classroom Expectations
        • Classroom Behavior
        • Student Rights and Code of Conduct
        • Academic Dishonesty
        • In Class Communication
        • Netiquette
        • Printing your syllabus
      • How do I check my similarity score?Updated
      • How to Use SensusAccess
      • Learning Tools
      • Plagiarism Policy and Process
      • Using Spell Check Within Canvas
      • Submitting Assignments
        • Weekly Assignments
        • Submitting a Critical Thinking Assignment
        • Editing a Discussion Post
        • Submitting a PowerPoint with Notes (PDF Format)
        • Submitting a Discussion Post
        • Working Ahead
      • Student Authentication
        • BioSig-ID
        • SmarterID
      • Course Materials
        • Course MaterialsUpdated
        • Where can I find a course syllabus?
        • Purchase/Rent Required Materials
        • Accessing Past RedShelf eBooks
      • Current Learning Tools
      • Immersive Reader in Canvas
      • How can I be successful in my online course?New
    • Printing your syllabus
    • CSU Global Information
      • CSU Global Data
      • Can I receive an Amazon Prime Discount?
      • CSU System
      • How do I contact my Success Counselor?
      • Student Advising Promise and Mission Statement
      • Accreditation
        • HLC Report (October 2023)
    • Disability and Accessibility Services
      • Contacting Disability and Accessibility Services
      • Faculty Notification Letters and Using Accommodations Each Trimester Updated
      • Resources for Coursework
      • Requesting Academic Accommodations
      • Texts in Alternate Format Accommodation
    • Graduation
      • Graduation
        • How do I apply for my diploma?
        • Is there a graduation fee?
        • When will I get my diploma?
        • Degree Conferral
        • When can I order my final transcript?
        • Diplomas
        • When is commencement?
        • Where do I go to order a tassel?
        • Sample Certificate of Completion
        • Sample Diploma
        • Digital Diplomas
      • Honors
        • Can I graduate with honors?Updated
        • Graduate Honors DesignationsUpdated
    • Military
      • General Military Information
        • Military Payment Due Dates
        • Military Programs
        • Military Tuition Discount
        • Military Deferments
        • Military Credit
        • Does CSU-Global have the Yellow Ribbon Program?
      • Military TA
        • Passing Grade Requirements for Federal TA
        • Air Force GEM
        • Colorado National Guard Tuition Waiver - Application Periods
      • Military VA
        • How do I obtain a copy of my Certificate of Eligibility
        • NDS Students Using Military Benefits
    • Programs
      • Accreditation
        • What is Institutional Accreditation?
        • ACBSP Accreditation
        • GAC Accreditation
      • Certification Discounts
        • SHRM
          • SHRM DiscountsUpdated
        • CompTIA
          • CompTIA Discount
        • Wiley's CPAexcel
          • Wiley CPA and CMA Review Courses
        • PMP and CAPM
          • What is a PMP Certification?
          • What is CAPM?Updated
          • PMI Discount
        • ACHE
          • What is ACHE?
          • ACHE Discount
      • Clubs & Associations
        • Student Veterans Organization
        • SHRM
          • What is SHRM?Updated
          • B.S. in HR Management Program Alignment
          • Master in HR Management Program Alignment
      • General Program Information
        • Internship/Practicum Courses
        • How do I change my major?
        • Do I Need to Take My Major Courses in Order?
        • Can I get an Associate's degree?
        • Why do I need electives?Updated
        • What is my catalog year?
        • Can I double major?
        • What is the difference between a Certificate and Certificate of Completion?
        • Freshman Student PoliciesUpdated
        • Can I get a second Bachelor's Degree?
        • How do I apply for a Master's Program?
        • Master Degree vs. Master of Science vs. Master of Arts
        • What is the Capstone course?
      • Honor Societies
        • Delta Mu Delta Honor SocietyUpdated
        • Golden Key International Honour Society
        • Kappa Delta Pi Honor Society
        • Sigma Beta Delta Honor Society
        • Society for Collegiate Leadership & Achievement (SCLA) Honor SocietyNew
      • Specializations
        • What is a Specialization?
        • Graduate Specializations
        • TeacherReady
    • Registrar & Admission Services
      • Advanced Placement and International Baccalaureate Exam Guide
      • Alternative & Professional Credit GuideUpdated
      • How to Request Professional Certificates & Credentials
      • Transcript Evaluation Time Frame's
      • Credit Evaluation Appeals Process
    • Satisfactory Academic Progress (SAP)
      • SAP Warning
        • What is SAP Warning?
      • SAP Probation
        • What is SAP Probation?
      • SAP Suspension
        • What is SAP Suspension?Updated
      • SAP FAQ's
        • Financial Aid and SAP
        • What is Satisfactory Academic Progress (SAP)?Updated
        • How Can I Resume Good Academic Standing while I am in SAP?
    • Service Fees - Transcripts & Diplomas
      • Service Fees
    • Student Financial Services
      • Financing Options
        • Cash Payments
          • Students Without Social Security Number
        • Employer Reimbursement & 3rd Party Payment
          • Amazon Students: How to Use Benefits
          • Invoices for Employer Reimbursement
          • Going Past Due with Employer Reimbursement
          • How To Complete the Tuition Deferment Agreement
          • How to Use Employer Reimbursement - Tuition Reimbursement vs 3rd Party Direct Billing
          • Who Qualifies for Employer Reimbursement?
        • Federal Financial Aid
          • Financial Aid FAQs
          • Financial Aid Eligibility
            • Applying for Financial Aid
            • Federal Loan Limits
            • Financial Aid Deferment
            • Financial Aid Terms & Conditions
            • Pell Grant Eligibility
            • Can I use financial aid if my employer pays tuition?
            • What is Cost of Attendance (COA)?
            • What is Financial Aid?
            • Why am I a dependent student?
          • The FAFSA
            • How do I complete the FAFSA?
            • When should I complete my FAFSA?
            • I submitted my FAFSA, when will you get it?
            • What is SAI?
            • What is my grade level?
            • What is a StudentAid.Gov Account?
            • Do I have to include my parents' information on my FAFSA?
          • Other FA Documents
            • How do I complete Entrance Counseling?
            • How do I complete a Master Promissory Note?
            • What is a Default Clearance Letter?
            • What is Exit Counseling?
          • Verification
            • What does it mean if I'm selected for verification?
            • How do I get my tax documents online?
            • Student Verification Process
            • What is a Wage and Income Transcript?
            • Victim of IRS Tax-Related Identity Theft
          • Aid Disbursements
            • Accepting Financial Aid
            • Course Repeats and Financial Aid
            • Financial Aid Disbursement Information
            • Impact of Enrollment Status on Financial Aid
            • Increasing, Decreasing, or Canceling Financial Aid
            • Late Disbursements
          • Financial Aid Fund Types
            • Pell Grant
              • Pell Grant Schedules & Disbursements
              • Crossover Pell Grant
              • Annual & Aggregate Pell Limits
            • Direct Loans (Sub & Unsub)
              • Federal Loan Interest Rates and Fees
              • Loan Schedules & Disbursements
              • What is the difference between subsidized and unsubsidized loans?
            • PLUS Loans
              • Parent PLUS Loans
              • Grad PLUS Loans
              • What is a Graduate/Parent PLUS Loan?
          • Stipends/Refunds
            • BankMobile Opt-Out Option
            • BankMobile Personal Code
            • Refund Preferences
            • Setting Up a BankMobile Vibe Account
            • How do I change my personal information with BankMobile?
            • How do I change my refund preference?
            • How will I get my BankMobile card?
            • When will I receive my refund?
            • What can I use my financial aid refund for?
            • What happens to my refund if I forgot to select a preference?
          • Return of Financial Aid (R2T4)
            • What will happen if I withdraw from my class?
            • What is an R2T4?
            • When is the R2T4 Calculation Completed?
            • How much financial aid will I owe back if I withdraw?
            • What happens to my financial aid if I fail my class?
            • When is an R2T4 Balance Due?
          • Additional FA Info
            • National Student Loan Data System (NSLDS)
            • Do I have to use student loans?
            • How do I defer my previous student loans?
            • What is an Academic Year?
            • What is a Book Voucher?
            • What is a financial aid grace period?
            • What is a Loan Period?
          • After School
            • Loan Repayment Options
            • Who is my loan lender?
            • How do I repay student loans?
        • Private Student Loans
          • Private Loans
          • Cost of Attendance and Private Loans
          • Private Loan Schedules & Disbursements
        • Scholarships
          • CSU Global Scholarship Guide
          • How do I prove that I'm a Colorado Resident?
        • CSU Global Payment Options
      • Tuition and Payment
        • Payments
          • When does tuition post?
          • Can my employer pay my tuition?
          • How do I contact collections?
          • How do I contact student accounts?
          • How do I make a payment?
          • How do I set up a payment plan?
        • Tuition
          • Tuition Discounts
          • Tuition Rates
          • Tuition Refund Policy
          • Are books included with tuition?
          • How do I get a tuition invoice?Updated
          • Where is my tax document (1098-T)?
          • When is tuition due?
      • Additional Information
        • Combine Documents to Create a PDF
    • Student Resources
      • Classroom & Writing Resources
        • APA Help
        • Writing Tutoring (Individual)Updated
        • Accepted Copyleaks File Types
        • Introduction to Canvas
        • Navigating your Courses
        • Using the Similarity Report and Avoiding Plagiarism
        • Textbooks and Course MaterialsUpdated
        • Attendance
        • CSU Global Writing Center
      • Library Resources
        • LinkedIn Learning
        • Library
      • Tutoring Resources
        • Tutoring Services
        • Online Tutoring
      • Technology Resources
        • Technology Requirements
        • 24/7 Tech Support and Mobile Support
        • How to use Zoom
        • Microsoft Office for Students
      • Student Assistance Program and Disability Services
        • Student Assistance ProgramUpdated
        • Disability Services
      • Global Connect Career Center
        • Career Center
        • CSU Global Mentor Program
        • Global Connect - FAQs
        • Reference Letter
        • Career Pathway and Goal Planning Resources
      • Orientation Articles
        • Your Support Team at CSU Global
        • Academic Catalog
        • Student Help Center
        • Get to Know Your Student Portal
        • Financial Aid and Student Accounts
        • Student Policies and Appeals
        • University Communication and FERPA / Student Records Release Consent Form Updated
      • What resources are available to me?
      • Degree Progress Details (DPA)
        • Degree Progress Details (DPA)New
    • Technical Help
      • CSU Global Mobile App
        • Mobile App - Logging In
        • Mobile App - Permissions
        • Mobile App - FAQs
      • Student Portal Navigation
        • SensusAccess Info and FAQ
        • How to Order a Student ID
        • Financial Aid (Portal)
        • Information Changes
        • Navigating and Uploading Documents in the Document Center
      • Technical Help
        • E-signing Forms
        • Clearing Browser Cookies
        • CSU Global Contact Information
        • Technical Support Contact
        • I cannot log into my class
        • Unable to access course content?
        • E-signing Forms
        • Canvas Notification Settings
        • Alternatives to Microsoft Edge
        • How do I upload my Documents?
        • Canvas Mobile App
        • How to reset your account password
        • Google 2-Step Verification
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