CSU-Global Student Help Center
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Tuition and Payment
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Academic Policies
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Satisfactory Academic Progress (SAP)
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Technical Help
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Academic Policies
Alternative Credit
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CSU-Global Information
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Financial Services
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Satisfactory Academic Progress (SAP)
Student Resources
Technical Help
Tuition and Payment
Home
Glossary
Academic Policies
Admissions
Academic Calendar
Appeals
Grievances
Provost Appeal
Tuition Appeal
Retroactive Withdrawal Appeal
Enrollment Status
What is my grade level?
Enrollment Status
What is the difference between half-time and full-time status?
Continuous Enrollment
Leave of Absence
Military Leave of Absence
Grades
When do grades post?
What is the attendance policy?
How can I request an Incomplete?
What is the Grading Scale?
GPA Calculation
Where can I find my GPA?
Failing a Course
F/FN Policy
How do I submit assignments during my Incomplete period?
Privacy and Student Information
Directory and Non-Directory Information
Provisional
Why am I Provisional?
Why do I have to take the RES class?
What happens if I don't meet Provisional requirements?
Can I withdraw or fail in provisional status?
I've completed two courses, will my provisional status be removed?
Registration
How do I register for a class?
How many classes can I take at a time?
Can I register for classes with a past due hold?
Why can't I register for my class?
Why can't I register for all of the terms?
When can I start working on a class?
What is a trimester?
When can I drop a class?
When can I withdraw from a class?
Why am I on the Gold or Burgundy track?
How do I change registration tracks?
Is there a summer trimester?
Are there any 1 or 2 credit-hour courses?
What is the difference between a term and a trimester?
Are there any holiday breaks?
What are residential credits?
How do I find elective courses?
How do I retake a course?
Academic Calendars
Transfer Credits
Can I have my transfer credits re-reviewed?
Transfer Credits
How do I transfer credits?
Transcripts
Can professional training transfer?
Why didn't my math credit transfer?
What is the difference in lower and upper division courses?
How do I have my international degree evaluated for transfer credit?
How do I request a copy of my transcripts?
FAQs for Transcripts
How long does it take for transcripts to be evaluated?
How many credits can I transfer?
Why didn't my English credits transfer?
Can I take graduate level courses?
IT Certificates as Transfer Credit
Withdrawals
Military Withdrawal
University Withdrawal
Withdrawal - Attendance
Course Withdrawal
Alternative Credit
Alternative Credit General Information
Are there any other alternative credit options available?
Alternative Credit Transfer Information
How many alternative credits can I transfer in?
How can I tell if my Alternative Credit Course/Exam will Transfer in?
Alternative Credit Transfer Guide
LeaderQuest
Bottega
Onlinedegree.com
Prior Learning Assessment (PLA)
Prior Learning Assessments (PLA)
Self-Study Assessments (SSAs)
What is an SSA?
What SSAs can I take?
How do I register for a SSA?
How do I schedule a SSA exam? (Prior to 6/10/2019)
What is a SSA exam like?
What is the process to complete my SSA (Starting 6/10/19)?
How do I schedule a SSA exam (starting 6/10/19)?
Straighterline
Straighterline
Canvas and Course Information
Holds
What is an AV-Disbursement Hold?
Live Sessions
How can I join a live session?
What is a Live Session?
Which courses will have Live Sessions?
Specific Courses
How can I switch to a different section?
Can I access a previous course?
Supplemental Software-SPSS
The Classroom
Late Assignments
Late Policy
What is the late policy?
Late Portfolio Projects
Grading
Where can I find grading rubrics?
Course Grade Book
How do I calculate my Grade in this class?
Instructor
Instructor Issues
How do I view instructor feedback?
Contacting Instructors
Where can I find my instructor's contact information?
Classroom Behavior
Classroom Expectations
Classroom Behavior
Code of Conduct
Academic Dishonesty
In Class Communication
Netiquette
RedShelf Course Materials
How do I check my TurnItIn similarity score?
How to Use SensusAccess
Where can I find a course syllabus?
Purchase/Rent Required Materials
Learning Tools
Plagiarism Policy and Process
Using Spell Check Within Canvas
Retrieving work from Schoology
Submitting Assignments
Weekly Assignments
Submitting a Critical Thinking Assignment
Editing a Discussion Post
Submitting a PowerPoint with Notes (PDF Format)
Submitting a Discussion Post
Student Authentication
BioSig-ID
SmarterID
Equella Access via Chrome Browser Guide
Accessing Past RedShelf eBooks
CSU-Global Information
CSU-Global Information
CSU-Global Data
Can I receive an Amazon Prime Discount?
CSU System
How do I Contact my Advisor?
Organizational Advancement Partners
Student Advising Promise and Mission Statement
CSU-Global Special Accounts
Aurora Public Schools (APS) - Affiliate Agreement
Colorado Preparatory Academy - Dual Enrollment Program
New Jersey Center for Teaching and Learning (NJCTL)
Denver Public Schools - Dual Enrollment Program
Denver Public Schools (DPS) - Teacher Development Program
Denver Public Schools - Teacher Development Program
Dual Enrollment Admissions Requirements
Dual Enrollment Course Offerings
New Jersey Center for Teaching and Learning
Graduation
Graduation
How do I apply for Graduation?
Is there a graduation fee?
When will I get my diploma?
Degree Conferral
When can I order my final transcript?
Diplomas
When is commencement?
Where do I go to order a tassel?
Sample Certificate of Completion
Sample Diploma
Honors
Can I graduate with honors?
Does CSU-Global have Latin honors?
Honors Designations
Financial Services
Financing Options
What are my financing options?
Financial Aid (Federal)
Financial Aid Eligibility
What is Cost of Attendance (COA)?
Do I qualify for Financial Aid?
Do I qualify for Pell grant?
Financial Aid Quick Reference Guide
Can I use Financial Aid if my employer pays tuition?
Why am I a dependent student?
Why don’t I have Pell Grant in Spring?
Pell Grant Eligibility
The FAFSA
How do I complete the FAFSA?
When should I complete my FAFSA?
I submitted my FAFSA, when will you get it?
What is an EFC?
When do I need to fill out my FAFSA?
What is the FAFSA website?
What is the CSU-Global school code?
What is my grade level?
What is a FSA ID?
Do I have to include my parents' information on my FAFSA?
How do I use the Data Retrieval Tool?
Other FA Documents
How do I complete Entrance Counseling?
How do I complete a Master Promissory Note?
Verification
What does it mean if I'm selected for verification?
How do I get my tax documents online?
Student Verification Process
What if I didn't file taxes?
What is a Wage and Income Transcript?
I was selected for Verification but I was the victim of IRS Tax-Related Identity Theft
Loans
What is a Graduate/Parent PLUS Loan?
How do I defer my previous student loans?
What are the aggregate limits for federal student loans?
What is the difference between subsidized and unsubsidized loans?
Do I have to use student loans?
Federal Loan Interest Rates and Fees
Awards
Pell Grant
Pell Grant Schedules & Disbursements
Crossover Pell Grant
Annual & Aggregate Pell Limits
Stafford Loans (Sub & Unsub)
Annual & Aggregate Loan Limits
Loan Schedules & Disbursements
PLUS Loans
Parent PLUS Loans
Grad PLUS Loans
Private Student Loans
When Can I use a Private Loan?
Cost of Attendance and Private Loans
Private Loan Schedules & Disbursements
Award Disbursements
Accepting Financial Aid Awards
Impact of Enrollment Status on FA Awards
Increasing, Decreasing, or Cancelling Financial Aid Awards
Course Repeats and Financial Aid
Late Disbursements
Stipends/Refunds
When will I receive my refund?
What can I use my financial aid refund for?
BankMobile Walkthrough
How will I get my BankMobile card?
BankMobile Opt-Out Option
BankMobile Personal Code
Setting up a BankMobile Vibe account
Refund Preferences
How do I change my refund preference?
What Happens to my Refund if I Forgot to Select My Preference?
How do I change my personal information with BankMobile?
Return of Financial Aid (R2T4)
What will happen if I withdraw from my class?
What is R2T4?
When is the R2T4 Calculation Completed?
How will withdrawing from a class impact my financial aid?
What does R2T4 mean?
Impact of Failing or Withdrawing on R2T4
How much Financial Aid will I owe back if I withdraw?
What happens to my financial aid if I fail my class?
When is an R2T4 Balance Due?
How do I know if I’ll owe back money or not?
FA Extras
What is NSLDS?
In-School Deferments
Loan Repayment Options
What is a Financial Aid Grace Period?
What is a Book Voucher?
After School
Who is my loan lender?
What is Exit Counseling?
How do I repay student loans?
What is an academic year?
What is Financial Aid?
What is a Loan Period?
How do I contact Financial Aid?
What is a Default Clearance Letter?
Employer Reimbursement
Who Qualifies for Employer Reimbursement?
Invoice - Employer Reimbursement
Tuition Reimbursement vs 3rd Party Direct Billing
Going Past due with Employer Reimbursement
Cash Payments
Students with NO social security number
Scholarships
Does CSU-Global offer any scholarships?
Outreach Advocates Program
How do I Apply for Scholarships?
What Scholarships are Available to me?
Scholarship Deadlines
Scholarship Schedules & Disbursements
Impact of Withdrawing While Receiving a Scholarship
Scholarship's impact on Cost of Attendance
How do I prove that I'm a Colorado Resident?
GoGlobal Scholarship
Non-Federal Loan Options
Student Accounts
Tuition
Tuition Rates
Tuition Discounts
When does tuition post?
Tuition Refund Policy
Payments
How to make a tuition payment
CSU Global Payment Options
How do I contact collections?
Tuition Deferments
Financial Aid Deferment
Employer Reimbursement Deferment
Book Allowance Vouchers
Military
General Military Information
Military Payment Due Dates
Military Programs
Military Tuition Discount
Military Deferments
Military Invoice
Military Credit
Does CSU-Global have the Yellow Ribbon Program?
Air Force GEM
Military TA
Passing Grade Requirements for Federal TA
Colorado National Guard Scholarship
Military VA
How do I obtain a copy of my Certificate of Eligibility (CH. 33)
NDS Students Using Military Benefits
Programs
Accreditation
What is Regional Accreditation?
ACBSP Accreditation
GAC Accreditation
Certification Discounts
SHRM
SHRM Discounts
CompTIA
CompTIA Discount
PMP and CAPM
What is a PMP Certification?
What is CAPM?
PMI Discount
ACHE
What is ACHE?
ACHE Discount
Clubs & Associations
Student Veterans Organization
SHRM
What is SHRM?
B.S. in HR Management Program Alignment
Master in HR Management Program Alignment
SHRM Meeting Recordings
National Communication Association Student Club (NCASC)
National Social Sciences Association (NSSA)
National Organization for Human Services (NOHS)
Degree Programs
Undergraduate Programs
General Education Courses
General Education Requirements
BIO205 Prerequisite
B.S. Accounting
B.S. Applied Social Sciences
B.S. Business Management
B.S. Communication
B.S. Criminal Justice
B.S. Healthcare Administration and Management
B.S. Human Resource Management
B.S. Human Services
B.S. Information Technology
B.S. Management Information Systems and Business Analytics
B.S. Marketing
B.S. Organizational Leadership
B.S. Project Management
Graduate Programs
M.S. Management
M.S. Organizational Leadership
M.S. Data Analytics
M.S. Teaching and Learning
Licensure Programs
M.S. Teaching and Learning
M.S. Teaching & Learning - Educational Leadership Concentration
M.S. Teaching & Learning - Math Teaching Licensure
M.S. Teaching & Learning - Science Teaching Licensure
Taskstream Licenses
Master of Criminal Justice
Master of Finance
Master of Healthcare Administration and Management
Master of Human Resource Management
Master of Information Technology Management
Master of International Management
Master of Professional Accounting
Master of Project Management
Non-Degree Seeking
Non-Degree Seeking Students
What is a Lifelong Learner?
General Program Information
Internship/Practicum Courses
How do I change my major?
Do I Need to Take My Major Courses in Order?
Can I get an Associate's degree?
Why do I need electives?
Dual Degree
What is my catalog year?
Can I double major?
What is the difference between a Certificate and Continuing Education?
Freshman Student Policies
Can I get a second Bachelor's Degree?
How do I apply for a Master's Program?
Master Degree vs. Master of Science vs. Master of Arts
What is the Capstone course?
Dual Enrollment
Honor Societies
Delta Mu Delta Honor Society
Golden Key International Honour Society
Kappa Delta Pi Honor Society
Sigma Beta Delta Honor Society
Specializations
What is a Specialization?
Graduate Specializations
TeacherReady
Registrar & Admission Services
Advanced Placement and International Baccalaureate Exam Guide
Alternative & Professional Credit Guide
How to Request Professional Certificates & Credentials
Transcript Evaluation Time Frame's
Satisfactory Academic Progress (SAP)
SAP Warning
What is SAP Warning?
SAP Probation
What is SAP Probation?
SAP FAQ's
Financial Aid and SAP
What is Satisfactory Academic Progress (SAP)?
How Can I Resume Good Academic Standing while I am in SAP?
How is Good Academic Standing Measured?
Student Resources
CSU-Global Mentor Program
CSU-Global Mentor Program
Disability Services
How do I get an accommodation for my disability?
Global Connect Career Center
Career Center
What is Global Connect?
Global Connect - FAQs
What Resources are Available in Global Connect?
Who Can I Contact about Global Connect?
Student Assistance Program
Tutoring
How do I access tutoring?
Tutoring Hours of Service
Problems setting up tutoring?
Tutoring Services
Accepted TurnItIn File Types
What resources are available to me?
Writing Resources
APA Help
Writing Tutoring (Individual)
Technical Help
CSU-Global Mobile App
Mobile App - Logging In
Mobile App - Logging Out
Mobile App - Permissions
Mobile App - FAQs
Portal Navigation
Student Orientation
Orientation Modules
Practice Course ORT001
SensusAccess Info and FAQ
How to Order a Student ID
Financial Aid (Portal)
Information Changes
Degree Progress Details (DPA)
Technical Help
E-signing Forms
Clearing Browser Cookies
Schoology Mobile App
CSU-Global Contact Information
Technical Support Contact
I cannot log into my class
Unable to access course content?
E-signing Forms
Canvas Notification Settings
Alternatives to Microsoft Edge
How do I upload my Documents?
Canvas Mobile App
How to reset your account password
Tuition and Payment
Payments
How do I make a payment?
How do I set up a payment plan?
How do I contact student accounts?
Can I pay with a credit card?
Can I pay with a check?
Student Discounts
Can I pay with an EFT?
Can my employer pay my tuition?
Tuition
How much is tuition?
When is tuition due?
How do I get a tuition invoice?
Can I pay my tuition early?
Where is my tax document?
Are there any fees?
Are books included with tuition?
Are there any tuition discounts?
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