Contact information for all instructors will be posted in Canvas, under People (left-hand side). The instructor's phone, email, and other information are typically in the first announcement as well welcoming you to the course.
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- GrievancesUpdated
- Provost Appeal
- Tuition AppealUpdated
- Retroactive Withdrawal AppealUpdated
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- How do I register for a class?
- How many classes can I take at a time?Updated
- Can I register for classes with a past due hold?Updated
- Why can't I register for my class?
- Why can't I register for all of the terms?Updated
- When can I start working on a class?Updated
- When can I drop a class?Updated
- Why am I on the Gold or Burgundy track?Updated
- How do I change registration tracks?Updated
- Is there a summer trimester?Updated
- Are there any 1 or 2 credit-hour courses?
- What is the difference between a term and a trimester?Updated
- Are there any holiday breaks?
- What are residential credits?Updated
- How do I find elective courses?
- How do I retake a course?
- Are there any 4 credit-hour courses?Updated
- General Education Class OptionsUpdated
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- Can I have my transfer credits re-reviewed?Updated
- Transfer Credits
- How do I transfer credits?Updated
- Transcripts
- Can professional training transfer?Updated
- Why didn't my math credit transfer?
- What is the difference in lower and upper division courses?
- How do I have my international degree evaluated for transfer credit?Updated
- How do I request a copy of my transcripts?Updated
- FAQs for Transcript Requests from CSUGUpdated
- How long does it take for transcripts to be evaluated?
- Why didn't my Composition credits transfer?Updated
- Can I take graduate level courses?
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- Internship/Practicum Courses
- How do I change my major?
- Do I Need to Take My Major Courses in Order?
- Can I get an Associate's degree?
- Why do I need electives?Updated
- What is my catalog year?
- Dual Degree
- Can I double major?
- What is the difference between a Certificate and Certificate of Completion
- Freshman Student Policies
- Can I get a second Bachelor's Degree?
- How do I apply for a Master's Program?
- Master Degree vs. Master of Science vs. Master of Arts
- What is the Capstone course?
- Dual Enrollment
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- What is Financial Aid?
- Do I qualify for Financial Aid?
- What is Cost of Attendance (COA)?
- Do I qualify for the Pell Grant?
- Financial Aid Deferment
- Financial Aid Quick Reference Guide
- Can I use financial aid if my employer pays tuition?
- Why am I a dependent student?
- Why don’t I have Pell Grant in Spring?
- Pell Grant Eligibility
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- How do I complete the FAFSA?
- When should I complete my FAFSA?
- I submitted my FAFSA, when will you get it?
- What is an EFC?
- What is the FAFSA website?
- What is the CSU-Global school code?
- What is my grade level?
- What is a FSA ID?
- Do I have to include my parents' information on my FAFSA?
- How do I use the Data Retrieval Tool?
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- When will I receive my refund?
- What can I use my financial aid refund for?
- How will I get my BankMobile card?
- BankMobile Opt-Out Option
- BankMobile Personal Code
- Setting up a BankMobile Vibe account
- Refund Preferences
- How do I change my refund preference?
- What Happens to my Refund if I Forgot to Select My Preference?
- How do I change my personal information with BankMobile?
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- What will happen if I withdraw from my class?
- What is R2T4?
- When is the R2T4 Calculation Completed?
- How will withdrawing from a class impact my financial aid?
- What does R2T4 mean?
- How much Financial Aid will I owe back if I withdraw?
- What happens to my financial aid if I fail my class?
- When is an R2T4 Balance Due?
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- CSU Global Payment Options
- Contact: Student Financial Services
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- What resources are available to me?
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- Microsoft Office 365Updated
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- Student Assistance ProgramUpdated
- LinkedIn Learning
- TurnItIn and AI DetectionNew
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- Your Support Team at CSU Global
- Academic Catalog
- Student Help Center
- Get to Know Your Student Portal
- 24/7 Tech Support and Mobile Support
- Introduction to Canvas
- Navigating your Courses
- Using TurnItIn and Avoiding Plagiarism
- Textbooks and Course Materials
- How to use Zoom
- Attendance
- Microsoft Office for Students
- Disability Services
- Online Tutoring
- CSU Global Writing Center
- Financial Aid and Student Accounts
- Library
- Student Policies and Appeals
- University Communication and FERPA
- Technology Requirements
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- E-signing Forms
- Clearing Browser Cookies
- CSU Global Contact Information
- Technical Support Contact
- I cannot log into my class
- Unable to access course content?
- E-signing Forms
- Canvas Notification Settings
- Alternatives to Microsoft Edge
- How do I upload my Documents?
- Canvas Mobile App
- How to reset your account password
- Google 2-Step Verification