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Academic Policies
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Home
Glossary
Academic Policies
Admissions
Academic Calendar
Appeals
Grievances
Provost Appeal
Updated
Late Grade Appeal
Updated
Tuition Appeal
Updated
Retroactive Withdrawal Appeal
Updated
Grade Appeal
Updated
Enrollment Status
What is my grade level?
Enrollment Status
What is the difference between half-time and full-time status?
Continuous Enrollment
Military Leave of Absence
Updated
Grades
When do grades post?
What is the attendance policy?
How can I request an Incomplete?
What is the Grading Scale?
GPA Calculation
Where can I find my GPA?
Failing a Course
How do I submit assignments during my Incomplete period?
Privacy and Student Information
Directory and Non-Directory Information
Provisional
Provisional Requirements
Why do I have to take the RES class?
What happens if I don't meet Provisional requirements?
Can I withdraw or fail in provisional status?
Registration
How do I register for a class?
How many classes can I take at a time?
Updated
Can I register for classes with a past due hold?
Updated
Why can't I register for my class?
Why can't I register for all of the terms?
When can I start working on a class?
When can I drop a class?
Why am I on the Gold or Burgundy track?
How do I change registration tracks?
Updated
Is there a summer trimester?
Are there any 1 or 2 credit-hour courses?
What is the difference between a term and a trimester?
Are there any holiday breaks?
What are residential credits?
Updated
How do I find elective courses?
How do I retake a course?
Are there any 4 credit-hour courses?
General Education Class Options
Transfer Credits
Can I have my transfer credits re-reviewed?
Transfer Credits
How do I transfer credits?
Transcripts
Can professional training transfer?
Why didn't my math credit transfer?
What is the difference in lower and upper division courses?
How do I have my international degree evaluated for transfer credit?
How do I request a copy of my transcripts?
FAQs for Transcript Requests from CSUG
How long does it take for transcripts to be evaluated?
Why didn't my Composition credits transfer?
Can I take graduate level courses?
Withdrawals
Military Withdrawal
Retroactive Withdrawal
University Withdrawal
Updated
Withdrawal - Attendance
Updated
Course Withdrawal
Updated
Alternative Credit
Alternative Credit Transfer Information
How many alternative credits can I transfer in?
How can I tell if my Alternative Credit Course/Exam will Transfer in?
Alternative Credit Options
Updated
Onlinedegree.com
Prior Learning Assessment (PLA)
Prior Learning Assessments (PLA)
Canvas and Course Information
Holds
What is an AV-Disbursement Hold?
Live Sessions
How can I join a live session?
What is a Live Session?
Specific Courses
How can I switch to a different instructor?
Can I access a previous course?
Updated
Supplemental Software-SPSS
The Classroom
Late Assignments
Late Policy
Late Portfolio Projects
Grading
Where can I find grading rubrics?
Course Grade Book
How do I calculate my Grade in this class?
Instructor
Instructor Issues
How do I view instructor feedback?
Contacting Instructors
Where can I find my instructor's contact information?
Classroom Behavior
Classroom Expectations
Classroom Behavior
Student Rights and Code of Conduct
Academic Dishonesty
In Class Communication
Netiquette
Printing your syllabus
How do I check my similarity score?
How to Use SensusAccess
Learning Tools
Plagiarism Policy and Process
Using Spell Check Within Canvas
Submitting Assignments
Weekly Assignments
Submitting a Critical Thinking Assignment
Editing a Discussion Post
Submitting a PowerPoint with Notes (PDF Format)
Submitting a Discussion Post
Working Ahead
Student Authentication
BioSig-ID
SmarterID
Immersive Reader in Canvas
How can I be successful in my online course?
Course Materials
Course Materials
Updated
Where can I find a course syllabus?
Purchase/Rent Required Materials
Accessing Past eBooks
Updated
uCertify
Textbooks and Course Materials
Updated
Printing your syllabus
CSU Global Information
CSU Global Data
Can I receive an Amazon Prime Discount?
CSU System
How do I contact my Success Counselor?
Student Advising Promise and Mission Statement
Accreditation
HLC Report (October 2023)
Disability and Accessibility Services
Contacting Disability and Accessibility Services
Faculty Notification Letters and Using Accommodations Each Trimester
Updated
Resources for Coursework
Requesting Academic Accommodations
Texts in Alternate Format Accommodation
Graduation
Graduation
How do I apply for my diploma?
Is there a graduation fee?
When will I get my diploma?
Degree Conferral
When can I order my final transcript?
Diplomas
When is commencement?
Where do I go to order a tassel?
Sample Certificate of Completion
Sample Diploma
Digital Diplomas
Honors
Can I graduate with honors?
Graduate Honors Designations
Military
General Military Information
Military Payment Due Dates
Military Programs
Military Tuition Discount
Military Deferments
Military Credit
Does CSU-Global have the Yellow Ribbon Program?
Military TA
Passing Grade Requirements for Federal TA
Air Force GEM
Colorado National Guard Tuition Waiver
Military VA
How do I obtain a copy of my Certificate of Eligibility
NDS Students Using Military Benefits
Programs
Accreditation
What is Institutional Accreditation?
ACBSP Accreditation
GAC Accreditation
Certification Discounts
SHRM
SHRM Discounts
CompTIA
CompTIA Discount
Wiley's CPAexcel
Wiley CPA and CMA Review Courses
PMP and CAPM
What is a PMP Certification?
What is CAPM?
PMI Discount
ACHE
What is ACHE?
ACHE Discount
Clubs & Associations
Student Veterans Organization
SHRM
What is SHRM?
B.S. in HR Management Program Alignment
Master in HR Management Program Alignment
General Program Information
Internship/Practicum Courses
How do I change my major?
Do I Need to Take My Major Courses in Order?
Can I get an Associate's degree?
Why do I need electives?
Updated
What is my catalog year?
Can I double major?
What is the difference between a Certificate and Certificate of Completion?
Freshman Student Policies
Can I get a second Bachelor's Degree?
How do I apply for a Master's Program?
Master Degree vs. Master of Science vs. Master of Arts
What is the Capstone course?
Honor Societies
Delta Mu Delta Honor Society
Golden Key International Honour Society
Kappa Delta Pi Honor Society
Sigma Beta Delta Honor Society
Society for Collegiate Leadership & Achievement (SCLA) Honor Society
New
Specializations
What is a Specialization?
Graduate Specializations
TeacherReady
Registrar & Admission Services
Advanced Placement and International Baccalaureate Exam Guide
Alternative & Professional Credit Guide
Updated
How to Request Professional Certificates & Credentials
Transcript Evaluation Time Frame's
Credit Evaluation Appeals Process
Satisfactory Academic Progress (SAP)
SAP Warning
What is SAP Warning?
SAP Probation
What is SAP Probation?
SAP Suspension
What is SAP Suspension?
Updated
SAP FAQ's
Financial Aid and SAP
What is Satisfactory Academic Progress (SAP)?
Updated
How Can I Resume Good Academic Standing while I am in SAP?
Service Fees - Transcripts & Diplomas
Service Fees
Student Financial Services
Financing Options
Cash Payments
Students Without Social Security Number
Employer Reimbursement & 3rd Party Payment
Amazon Students: How to Use Benefits
Invoices for Employer Reimbursement
Going Past Due with Employer Reimbursement
How To Complete the Tuition Deferment Agreement
How to Use Employer Reimbursement - Tuition Reimbursement vs 3rd Party Direct Billing
Who Qualifies for Employer Reimbursement?
Federal Financial Aid
Financial Aid FAQs
One Big Beautiful Bill (OB3) Regulatory Change Resources in Federal Financial Aid
Flow Chart: Program & Specialization FA Eligibility
Infographic: New vs. Old Financial Aid Packaging Process
NASFAA Resources for Staff & Students
Financial Aid Eligibility
Applying for Financial Aid
Federal Loan Limits
Financial Aid Deferment
Financial Aid Terms & Conditions
Pell Grant Eligibility
Can I use financial aid if my employer pays tuition?
What is Cost of Attendance (COA)?
What is Financial Aid?
Why am I a dependent student?
The FAFSA
How do I complete the FAFSA?
When should I complete my FAFSA?
I submitted my FAFSA, when will you get it?
What is SAI?
What is my grade level?
What is a StudentAid.Gov Account?
Do I have to include my parents' information on my FAFSA?
Other FA Documents
How do I complete Entrance Counseling?
How do I complete a Master Promissory Note?
What is a Default Clearance Letter?
What is Exit Counseling?
Verification
What does it mean if I'm selected for verification?
How do I get my tax documents online?
Student Verification Process
What is a Wage and Income Transcript?
Victim of IRS Tax-Related Identity Theft
Aid Disbursements
Accepting Financial Aid
Course Repeats and Financial Aid
Financial Aid Disbursement Information
Impact of Enrollment Status on Financial Aid
Increasing, Decreasing, or Canceling Financial Aid
Late Disbursements
Financial Aid Fund Types
Pell Grant
Pell Grant Schedules & Disbursements
Crossover Pell Grant
Annual & Aggregate Pell Limits
Direct Loans (Sub & Unsub)
Federal Loan Interest Rates and Fees
Loan Schedules & Disbursements
What is the difference between subsidized and unsubsidized loans?
PLUS Loans
Parent PLUS Loans
Grad PLUS Loans
What is a Graduate/Parent PLUS Loan?
Stipends/Refunds
BankMobile Opt-Out Option
BankMobile Personal Code
Refund Preferences
Setting Up a BankMobile Vibe Account
How do I change my personal information with BankMobile?
How do I change my refund preference?
How will I get my BankMobile card?
When will I receive my refund?
What can I use my financial aid refund for?
What happens to my refund if I forgot to select a preference?
Return of Financial Aid (R2T4)
What will happen if I withdraw from my class?
What is an R2T4?
When is the R2T4 Calculation Completed?
How much financial aid will I owe back if I withdraw?
What happens to my financial aid if I fail my class?
When is an R2T4 Balance Due?
Additional FA Info
National Student Loan Data System (NSLDS)
Do I have to use student loans?
How do I defer my previous student loans?
What is an Academic Year?
What is a Book Voucher?
What is a financial aid grace period?
What is a Loan Period?
After School
Loan Repayment Options
Who is my loan lender?
How do I repay student loans?
Private Student Loans
Private Loans
Cost of Attendance and Private Loans
Private Loan Schedules & Disbursements
Scholarships
CSU Global Scholarship Guide
How do I prove that I'm a Colorado Resident?
CSU Global Payment Options
Tuition and Payment
Payments
When does tuition post?
Can my employer pay my tuition?
How do I contact collections?
How do I contact student accounts?
How do I make a payment?
How do I set up a payment plan?
Tuition
Tuition Discounts
Tuition Rates
Tuition Refund Policy
Are books included with tuition?
How do I get a tuition invoice?
Updated
Where is my tax document (1098-T)?
When is tuition due?
Additional Information
Combine Documents to Create a PDF
Student Resources
Classroom & Writing Resources
APA Help
Writing Tutoring (Individual)
Updated
Accepted Copyleaks File Types
Introduction to Canvas
Updated
Navigating your Courses
Updated
Using the Similarity Report and Avoiding Plagiarism
Updated
Attendance
CSU Global Writing Center
Updated
Library Resources
LinkedIn Learning
Library
Updated
Tutoring Resources
Tutoring Services
Online Tutoring
Updated
Technology Resources
Technology Requirements
24/7 Tech Support
Updated
How to use Zoom
Updated
Microsoft Office for Students
Student Assistance Program and Disability Services
Student Assistance Program
Disability Services
Updated
Global Connect Career Center
Career Center
Global Connect - FAQs
Reference Letter
Career Pathway and Goal Planning Resources
Orientation Articles
Your Support Team at CSU Global
Updated
Academic Catalog
Updated
Student Help Center
Updated
Get to Know Your Student Portal
Updated
Financial Aid and Student Accounts
Student Policies and Appeals
Updated
University Communication and FERPA / Student Records Release Consent Form
Updated
Peer Networking
What resources are available to me?
Degree Progress Details (DPA)
Degree Progress Details (DPA)
New
Technical Help
CSU Global Mobile App
Student Portal Navigation
SensusAccess Info and FAQ
How to Order a Student ID
Financial Aid (Portal)
Information Changes
Navigating and Uploading Documents in the Document Center
Technical Help
E-signing Forms
Clearing Browser Cookies
CSU Global Contact Information
Technical Support Contact
I cannot log into my class
Unable to access course content?
E-signing Forms
Canvas Notification Settings
Alternatives to Microsoft Edge
How do I upload my Documents?
Canvas Mobile App
How to reset your account password
Google 2-Step Verification
Home
Canvas and Course Information
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Holds
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Live Sessions
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Specific Courses
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The Classroom
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Course Materials
Printing your syllabus