Technical Help

While at CSU-Global, you may be asked by your advisor to submit various forms and documents. We accept electronic signatures as long as they are through Adobe software in the PDF format. Please open E-Sign Instructions.pdf to find instructions on ...

Sometimes, when you are trying to log into a course or access a certain piece of information in a course, you may get a window saying that you do not have access.  This usually occurs when an update has been made to a course, and your browser saved...

Contact Information for CSU Global   Physical Address Colorado State University Global 555 17th St., Ste. 1000 Denver, CO 80202   Student Success                (855) 569-5229  student.success@csuglobal.edu   Financial Aid       ...

CSU Global offers 24/7 tech support to all students. If you have any technical questions, at any time, you can contact our tech support team by clicking on the link on the left-hand side of the student portal, or by clicking here .   For any other...

You may try logging into your upcoming course and discover you cannot access.  This could be for two reasons: The class has not officially started yet.  Most classes will open up by Friday evening, before the official start date of the course. The...

Unable to access course content? Have you ever tried to access module content or documents within your classroom and been taken to a screen asking you to login to Equella? If this has happened to you, it's because Canvas no longer has you logged ...

While at CSU-Global, you may be asked by your advisor to submit various forms and documents. We accept electronic signatures as long as they are through Adobe software in the PDF format. Please open E-Sign Instructions.pdf to find instructions on ...

Notifications are a quick way for you to be current with what is happening in your course.  Notifications should send email messages to you regarding discussion post replies, assignment submissions and course updates. Use the instructions below to...

What are some alternatives to Microsoft Edge? The Microsoft Edge internet browser is not currently supported. Most features work well, but some users have had difficulty with items such as popup blockers and discussions. If you are having proble...

How do I upload my Documents? Once you're on the "My Documents" tab of the Student Portal, you'll want to download the document and save it to your computer Note: Make sure you remember where you've saved your document so that it's easy to find...

"Canvas Student" is an app that allows students to access their Canvas courses and groups using a mobile device. Students can submit assignments, participate in discussions, view grades and course materials. The app also provides access to course ca...

We would like to remind all students to be cautious when opening suspicious emails and to not click on any links in those emails which you are not expecting or familiar with. Opening these emails or clicking on a link in them can lead to your accoun...

How to Activate 2-Step Verification: Open your CSU Global  Google Account . In the navigation panel, select Security. Under “Signing in to Google,” select 2-Step Verification > Get started. Follow the on-screen prompts (pictured below)...