New Articles

  1. How will I get my BankMobile card?

    BankMobile cards are sent to students who have requested to set up a BankMobile account as their refund preference . BankMobile will mail out the card to you after you have completed all necessary steps to create an account with them. Students who ...
  2. When will I receive my refund?

    Refunds are processed by CSU-Global and released to BankMobile (formally HigherOne) within 14 days of the financial aid disbursement to your CSU-Global account. While CSU-Global strives to have these processed as quickly as possible, we can never ...
  3. How do I use the Data Retrieval Tool?

    The IRS Data Retrieval Tool is a quick and easy way to import your tax information directly into your FAFSA application and can save some additional steps if you are selected for a process called verification. Steps to use the IRS Data R...
  4. Why am I a dependent student?

    The Department of Education considers any student under the age of 24 of dependent age, unless they meet certain eligibility requirements. The Federal Financial Aid program expects a student’s education to be the responsibility of both a student and...
  5. Do I have to include my parents' information on my FAFSA?

    If you are a considered to be a dependent student , you must include your parents’ information on your FAFSA application. Generally, students under the age of 24 are considered dependent unless they have one of the following exceptions:  ...
  6. Do I qualify for the Pell Grant?

    Some undergraduate  students that do not have a prior Bachelor's degree may be eligible for a Pell Grant . This is determined by your FAFSA results each year based on financial need and expected family contribution (EFC) . Specific Pell Grant...
  7. What is a FSA ID?

    The FSA ID is your unique log-in credential used to access Federal Financial Aid information applications such as the FAFSA , Entrance Counseling , Master Promissory Note , National Student Loan Database (NSLDS ) and other financial aid docume...
  8. What is an academic year?

    An academic year at CSU-Global is not the same as a calendar year; rather it consists of two consecutive trimesters, or 32 weeks.  Each academic year will have two trimesters, and four 8-week terms. We use the academic year distinction fo...
  9. Do I qualify for Financial Aid?

    In order to qualify for Federal Financial Aid (federal loans and grants), a student must meet the following requirements: Have a valid FAFSA on file ( www.s tudentaid.gov/apply-for-aid/fafsa) Be enrolled in a degree program or eligibl...
  10. Can I use financial aid if my employer pays tuition?

    Students are able to accept financial aid while utilizing the employer reimbursement benefit.  Please note that some employers will deny reimbursement claims if student loans are used to cover tuition. It is best to check with your employer first ...